Yes, we are a Medicare bulk billing practice.

However, fees may apply for certain procedures. Please call our clinic if you have any questions.

For payments in the clinic, we are able to process your Medicare claim directly through our Tyro EFT machine, which is linked directly to Medicare.

For payments through HotDoc, you will receive instructions on how you can easily process your claim in your own time at your convenience.

At Key Health, we want to provide the highest level of care with minimal wait times for our patients. By utilising an appointments system, we are able to help control wait times. When you make an appointment and run late, do not show or cancel with late notice, your valuable appointment time may often go unfilled.

Your missed appointment slot could have been utilised by other patients in need. This also means that our Doctors and Allied Health Staff are not able to see other patients during this time.

Many medical practices charge the full consultation fee for late cancellations/non-attendance. Our late cancellation/non-attendance fee is only $35.

To maintain our high standards of care, it is best to book in a follow-up appointment with your doctor so that they can discuss the results with you. If your results are urgent, you will receive a call from the clinic to book in sooner. If you have not booked an appointment and do not receive a call or text, this means your results are more than likely normal.

Our reception team are able to advise you if your results have returned and whether your doctor has requested a follow-up consultation. Our reception staff are unable to give out any results over the phone.

If a follow-up consultation was not requested by your doctor and you are still experiencing symptoms, we recommend that you organise a follow-up appointment.

If you are unable to attend the surgery and a follow up consultation is required, a phone consultation can be scheduled with one of our Doctors. The consultation fee is $75 and there is no medicare rebate.

Our practice runs on an appointment basis to maintain a high standard of care for all patients, however, there are usually same day appointments available. If your matter is urgent, our doctors will be able to see you as a walk-in patient.

For medical emergencies, please call 000.

We work closely with the 13SICK National Home Doctor Service to allow patients to be seen outside of our normal clinic hours by professional doctors and nurses. A report will be sent to your general practitioner by the next business day opening to facilitate continuity of care.

For medical emergencies, please call 000.

We strongly recommend all patients see their doctor for repeat prescriptions to maintain appropriate management of your health condition. Please book an appointment at your earliest convenience.

In order to issue you a medical certificate, a doctors consultation is required, we are not able to back date medical certificates. If you saw your doctor on the same day and forgot to ask for a medical certificate at the time, this can be printed on the same day for you free of charge.

If you forgot to ask for a medical certificate on the day that you saw your doctor, and you decided that you required one at a later date, a medical certificate can be issued for the day of your visit and an administration fee of $15 applies.

Please be aware that our doctors are unable to extend your medical certificate without seeing you again to monitor your condition. If you are still feeling unwell and your medical certificate has expired, please make an appointment for a follow up consultation if you do not already have a follow up booked.

Home visits are available outside of business hours at, the discretion of the doctor, for regular patients who live within a 3km radius of the clinic for a Private Fee.

13SICK National Home Doctor service can also be contacted on 13 74 25 to have one of their GP's conduct a home visit if the clinic is closed.

Key Health Redfern is conveniently located in Redfern, close to Redfern Station and Redfern Street, with easy access from Waterloo, Alexandria, Eveleigh, Darlington, Chippendale and surrounding inner-city suburbs.

Key Health Redfern provides a range of GP and healthcare services, including general GP consultations, women’s health, men’s health, children’s health, vaccinations, mental health support, preventative healthcare and chronic disease management.

Yes. Key Health Redfern is a fully bulk billing medical centre for eligible Medicare cardholders. Patients can book GP appointments online, with availability depending on the doctor and service required.

Yes. Key Health Redfern is located on Regent Street, close to Redfern Station, making it convenient for people living, working or studying in Redfern and nearby areas including Waterloo, Eveleigh, Darlington and Surry Hills.

Same-day GP appointments may be available at Key Health Redfern depending on doctor availability. Patients can check current appointment times and book online, or contact the clinic for assistance with same-day bookings.

Yes. Key Health Redfern offers sexual health consultations and STI testing, including screening and treatment advice where appropriate. Patients can book an appointment to discuss testing based on their symptoms, risk factors or general sexual health needs.

Yes. Key Health Redfern offers skin checks and skin cancer assessments with GPs. If you have a new or changing mole, spot, lesion or other skin concern, you can book an appointment for assessment. Further treatment or referral may be recommended depending on the findings.

Yes. Key Health Redfern offers PrEP consultations for eligible patients. New and continuing PrEP patients can book an appointment to discuss whether PrEP is appropriate, with relevant blood tests and monitoring required depending on the consultation.

Yes. Female GPs are available at Key Health Redfern, subject to doctor availability and clinic rosters. Our GPs can assist with general health concerns as well as women’s health services including cervical screening, contraception, family planning, menopause care and preventive health.

Yes. Key Health Redfern offers women’s health appointments for concerns including cervical screening, contraception, family planning, menopause care, preventive health and general women’s health. Female GPs may be available depending on the clinic roster.